Privacy Policy
Effective Date: 1 June 2026
Welcome to Instant Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in Australia. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Identification Information: such as your name, date of birth, email address, phone number, and residential address.
- Account Information: username, password, and other registration details.
- Financial Information: payment details, transaction history, and billing information.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: information about how you use our website, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Your Information
We collect information directly from you when you register on our site, place bets, make deposits or withdrawals, or communicate with us. We also collect information automatically through cookies and other tracking technologies when you interact with our website.
3. Use of Your Information
We use your information to:
- Provide, operate, and maintain our services;
- Verify your identity and comply with legal and regulatory requirements, including anti-money laundering and responsible gambling obligations;
- Process transactions and send you related information, including confirmations and invoices;
- Improve our website, products, and services;
- Communicate with you, including responding to your inquiries and sending you updates and promotional materials (where you have consented);
- Detect, prevent, and address fraud, security, or technical issues;
- Comply with applicable laws and regulations.
4. Disclosure of Your Information
We may share your personal information with:
- Service providers and partners who perform services on our behalf, such as payment processors, identity verification services, and IT providers;
- Regulatory authorities, law enforcement, or other government agencies as required by law or to protect our rights;
- Affiliates and subsidiaries within our corporate group;
- Other parties with your consent.
We do not sell your personal information to third parties.
5. International Transfers
Your information may be transferred to, and processed in, countries outside Australia where our service providers or partners are located. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.
8. Your Rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw consent where processing is based on your consent;
- Request deletion of your personal data, subject to legal obligations;
- Object to or restrict certain processing of your data;
- Complain to the Office of the Australian Information Commissioner if you believe your privacy rights have been breached.
To exercise these rights, please contact us using the details below.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +61 2 1234 5678
Address: Instant Casino Pty Ltd,
Level 10, 123 Gaming Street,
Sydney NSW 2000,
Australia