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Responsible Gambling

At Instant Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in Australia. We believe that gambling should always be a form of entertainment, never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our Commitment to Responsible Gambling

Instant Casino operates in accordance with Australian gambling regulations and is dedicated to promoting responsible gambling practices. We continuously review and update our policies to ensure they reflect the latest standards and guidelines applicable as of June 2026. Our team is trained to identify signs of problem gambling and to assist players who may need support.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money or time gambling than you can afford
  • Find it difficult to stop or cut back on gambling
  • Gamble to escape stress, anxiety, or depression
  • Chase losses by continuing to gamble after losing money
  • Lie to family or friends about your gambling habits
  • Neglect work, family, or personal responsibilities due to gambling
  • Borrow money or sell possessions to fund gambling
  • Feel irritable or restless when trying to reduce or stop gambling

If any of these signs apply to you, we strongly encourage you to use the tools available on our platform and to seek professional support.

Responsible Gambling Tools

Instant Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period of at least 24 hours.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps you stay within your budget and prevents chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. You will receive a notification when your session time is approaching its limit.

Reality Checks

Enable regular pop-up reminders that show how long you have been playing and how much you have spent or won during your current session.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Instant Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During a self-exclusion period, your account will be suspended and you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected] or via live chat available 24/7.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be completed online. Once registered, all participating operators, including Instant Casino, are required to close your account and prevent you from opening new ones.

Register at: www.betstop.gov.au

Protecting Minors

Instant Casino strictly prohibits gambling by persons under the age of 18. We verify the age and identity of all players during the registration process. If you share a device with minors, we recommend using parental control software to prevent access to gambling websites.

Recommended parental control tools:

If you suspect that a minor has accessed our platform, please contact us immediately at [email protected].

Support Organisations in Australia

If you or someone you know is struggling with gambling, free and confidential support is available 24 hours a day, 7 days a week through the following organisations:

Gambling Help Online

Free counselling and support for people affected by gambling problems, including family members and friends.

Lifeline Australia

Crisis support and suicide prevention services.

Beyond Blue

Support for anxiety, depression, and mental health issues that may be linked to problem gambling.

MoneySmart

Financial guidance and tools to help manage debt and financial difficulties related to gambling.

National Debt Helpline

Free financial counselling for Australians experiencing financial hardship.

  • Website: ndh.org.au
  • Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm)

Tips for Gambling Responsibly

  • Set a budget before you start and stick to it
  • Only gamble with money you can afford to lose
  • Treat gambling as entertainment, not as a source of income
  • Take regular breaks and do not gamble for extended periods
  • Do not gamble when you are stressed, upset, or under the influence of alcohol
  • Balance gambling with other leisure activities
  • Keep track of the time and money you spend gambling
  • Never chase your losses

Contact Us

If you have any questions about our responsible gambling tools or policies, or if you need assistance activating any of the features described on this page, please do not hesitate to contact our dedicated support team:

Instant Casino is committed to working with you to ensure your gambling experience remains safe and enjoyable. Your wellbeing is our priority.

Last updated: June 2026

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